Last Updated: July 27, 2026
This Terms of Use Agreement (the "Agreement" or "Terms") is a legally binding contract between you ("User", "you", or "your") and Variabl Financial Technologies Private Limited (referred to as "Variabl", "Company", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, having its registered office at No. 731, 7th Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034.
The Company has a wholly owned subsidiary, Variabl Investment Adviser Private Limited, which is in the process of applying for a SEBI Registration as a Registered Investment Adviser.
These Terms govern your use of and access to the website www.variabl.in, mobile applications, and any related services (collectively, the "Platform"). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms are an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
If you do not agree to these Terms, please do not access or use the Platform. Your continued use of the Platform constitutes your acceptance of these Terms and any modifications thereto.
These Terms are divided into two parts:
Section 27 (Grievance Redressal) and the Acknowledgment apply to all Services.
Variabl is a comprehensive financial operating system designed specifically for India's independent professionals, including freelancers, creators, consultants, gig workers, and solopreneurs. The Platform provides integrated solutions for financial management, compliance, and growth.
The Platform provides the following services (collectively, "Services"):
Certain services on the Platform may be provided through third-party partners, including but not limited to payment gateways, banking partners, cross-border payment providers, GST Suvidha Providers (GSPs), and other service providers. Your use of such third-party services is subject to their respective terms and conditions.
You are eligible to use the Platform if:
The Company reserves the right to refuse access to the Platform to new users, or suspend/terminate existing users who have violated these Terms or applicable laws.
You confirm that any funds you invest or transact through the Platform are from your own legitimate sources and are remitted through approved banking channels.
Additional eligibility conditions apply to International Accounts and are set out in Section 20.1.
Subject to your compliance with these Terms and payment of applicable fees, Variabl grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services for your personal or professional financial management purposes.
This License permits you to:
The Services may not be used for providing financial, tax, or investment advisory services to third parties unless you are separately authorized and registered to do so under applicable laws.
You are prohibited from, directly or indirectly:
Any breach of these restrictions shall be your responsibility, and Variabl reserves all rights not expressly granted herein.
To access certain Services, you must create an account by providing accurate information including but not limited to:
You are responsible for:
Variabl shall not be liable for any loss arising from unauthorized use of your account due to your failure to maintain security.
The Platform may provide access to GST System through authorized GST Suvidha Providers (GSPs). By using these services, you agree that:
You are responsible for:
Variabl is not liable for:
Our liability is limited to re-filing, revising, or submitting rectification requests within CBDT timelines, where applicable.
Self-service (DIY) plans do not include manual review or professional verification. Expert-assisted plans must be purchased separately for such services.
The Company reserves the right to charge fees for Services. Fee details are available on the Platform and may be modified with reasonable notice.
Fees, foreign-exchange charges, deductions and tax treatment specific to International Accounts are set out in Section 23.
Payments are processed through authorized payment gateways. We shall not be liable for any loss arising from declined transactions, technical failures, or issues with third-party payment processors.
Once our team has reviewed your tax summary and provided assisted advice through any communication channel (call, email, chat, or otherwise), a refund will not be granted.
Subscription fees are non-refundable unless otherwise specified in the specific subscription terms.
Variabl and its licensors own all rights, title, and interest in the Platform, including all intellectual property rights. This includes but is not limited to:
Your use of the Platform does not grant you any ownership interest. You may not:
Your use of the Platform is subject to our Privacy Policy, available on the Platform. By using the Platform, you consent to:
You grant us the right to use, process, and store your data for providing Services, complying with legal requirements, and improving our Platform. Additional data-handling terms for International Accounts are set out in Section 26.1 and in our Privacy Policy.
By using the Platform, you consent to receive communications from us through:
These communications may include service updates, promotional offers, compliance reminders, and other relevant information.
You grant Variabl permission to contact you even if your number is registered on DND/NDNC. You will not hold Variabl liable under TRAI regulations for such communications.
THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VARIABL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
We do not warrant that:
The Services are general tools to assist with your financial management and do not replace your obligation to exercise independent judgment or seek professional advice where appropriate.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VARIABL SHALL NOT BE LIABLE FOR:
Our total liability for any claims arising from or related to these Terms or your use of the Platform shall not exceed the fees paid by you to us in the twelve (12) months preceding the claim.
These limitations apply regardless of the legal theory on which the claim is based, and are subject to the additional and modified provisions for International Accounts set out in Section 25.2.
You agree to indemnify, defend, and hold harmless Variabl and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Additional indemnities apply to International Accounts and are set out in Section 25.1.
Variabl may suspend or terminate your access to the Platform:
Upon termination:
Additional termination, suspension and dormancy provisions apply to International Accounts and are set out in Section 26.4.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall:
The arbitrator's decision shall be final and binding.
Subject to the arbitration clause above, courts in Bengaluru, India shall have exclusive jurisdiction over any matters arising from these Terms.
In case of disputes related to tax filing services, Variabl's liability for compensation shall be strictly limited to the amount paid for the specific service in question.
These Terms, together with the Privacy Policy and any service-specific terms, constitute the entire agreement between you and Variabl regarding the Platform and Services.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Platform. Your continued use after such changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision shall not constitute a waiver of our right to enforce that provision in the future.
You may not assign your rights under these Terms without our prior written consent. We may assign our rights to any affiliate or successor entity.
Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including acts of God, natural disasters, war, terrorism, riots, government actions, pandemics, or failures of third-party systems.
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and Variabl.
The following Sections 19 to 26 apply only if you open or use an International Account. They supplement the General Terms in Part A. Where these Sections conflict with Part A, these Sections prevail for International Accounts.
An "International Account" is a multi-currency collection account that lets you receive export payments for goods or services from parties outside India, provided on the rail of our cross-border payments partner. These Sections supplement the General Terms; where they conflict with Part A, these Sections prevail for International Accounts. By enabling an International Account, you agree to these Sections.
Variabl provides the technology interface for International Accounts. Variabl does not itself hold, transmit or convert your funds. Collection, currency conversion, holding and settlement are performed by the Payments Partner and its regulated banking partners under the Reserve Bank of India's Authorised Dealer framework and the laws of the relevant jurisdictions. The rights, liabilities and settlement of each Transaction sit directly between you and the Payments Partner under the Xflow Connected User Agreement; Variabl acts as your interface and authorised agent.
International Accounts run on the Payments Partner's rail. As a condition of enabling and using an International Account, you must separately and by explicit affirmative action accept:
Variabl will keep records of these acceptances and will notify you of, and require your acceptance of, material updates to the Xflow Account Terms.
You authorise Variabl (and, through Variabl, the Payments Partner) to: create and operate your account and submit Transaction Requests on your behalf; view and download your Transaction documents (including invoices and inward-remittance certificates); share your account and Transaction information with the Payments Partner, its banking partners, service providers and Regulators as needed to provide the Services and meet legal obligations; set off, withhold or retain amounts, and convert and remit abandoned funds, in accordance with these Sections; and take other steps reasonably necessary to provide the Services. These authorisations continue while you use International Accounts, and Variabl's and the Payments Partner's rights to recover amounts from you and to assist in recovery survive termination.
In these Sections:
In addition to the eligibility conditions in Section 2, you may open and use an International Account only if you: (a) are 18 or older with legal capacity to contract; (b) are not insolvent; (c) complete Variabl's and the Payments Partner's identity verification and due diligence; and (d) use the account solely for your own legitimate business, for bona fide export of goods or services. International Accounts are not available for personal, consumer or third-party use.
You agree to provide, at onboarding and at any time on request, all information and documents Variabl or the Payments Partner require, including business registration, beneficial-ownership, director and authorised-representative details, bank account details and Transaction information. You authorise screening of you and associated persons against sanctions, politically-exposed-person (PEP) and adverse-media databases, and verification that you do not operate a Prohibited Business. You will keep this information current and promptly notify changes to your ownership, control or business activities. Account opening or any Transaction may be delayed, suspended or refused if you do not cooperate or if screening raises concerns.
International Accounts operate on an export-collection basis. Under the Xflow Connected User Agreement, the Payments Partner acts as your limited collection agent to receive, hold and settle payments owed to you by Buyers outside India. Payment received by the collection agent from your Buyer discharges the Buyer's payment obligation to you; if settlement fails, your recourse is against the Payments Partner, not the Buyer. The Services do not transmit money on behalf of payors. You will not use the Services to send money to any payor except as genuine settlement for goods or services you have supplied, and will not use them for round-tripping or to disguise a remittance as an export receipt.
You submit collection and payout requests through the Services. Variabl or the Payments Partner may decline, delay or not complete any Transaction, without liability, for risk, fraud, sanctions or legal reasons, or where circumstances beyond their control prevent execution. Where a Transaction cannot be completed, you will be notified as soon as reasonably possible, normally by the next Business Day, with the reason unless disclosure is legally prohibited. Settlement timeframes are indicative and subject to the banking partners' screening. Currency conversion is applied at the rate shown at the time of conversion, inclusive of an all-in foreign-exchange markup of 0.50% (or as otherwise disclosed on the Platform). Variabl or the Payments Partner may cancel, reverse, withhold or adjust a Transaction to correct an error, where payment is not received in full, or on other legitimate grounds.
Your Balance is displayed for information only and is not a deposit with, or obligation of, Variabl. Funds are held by the Payments Partner's banking partners, separately from Variabl's funds. You have no ownership, withdrawal or interest entitlement over funds until they are settled to your designated Indian bank account, and you may not assign or charge any rights to them. Funds inactive for 365 consecutive days without instructions may be treated as abandoned; the Payments Partner may then convert them (less amounts owed) to the base currency and remit them to your bank account on record, after which the related obligations are discharged. You authorise this conversion and remittance and will not hold Variabl or the Payments Partner liable for it.
Variabl or the Payments Partner may place a full or partial hold on your account or any Transaction where: fraudulent, suspicious or unusual activity is detected; information you provided is incorrect, incomplete or misleading; you or your Transaction is flagged for sanctions, money-laundering, terrorism-financing or other illegality; a Regulator or banking partner so directs; or you fail to provide requested information. While a hold is in effect you may be unable to submit new Transactions or access held funds, and you may not open another account to circumvent it. Reasonable efforts will be made to tell you the reason and what is needed, except where law or the integrity of an investigation prevents disclosure.
Where Variabl or the Payments Partner reasonably anticipates losses from chargebacks, disputes, reversals, fraud or penalties relating to your Transactions, a portion of your Transaction amounts may be withheld as a reserve. The amount, percentage and release conditions are set at reasonable discretion based on risk, and you will be notified unless notice would undermine the reserve's purpose.
To recover any amount you owe Variabl under these Terms (including Buyer disputes, chargebacks, reversals, penalties, fees and reserve shortfalls), Variabl may, and may instruct the Payments Partner to: (a) withhold, set off or deduct the amount from your incoming or pending collections and settlements; (b) apply any reserve held in respect of you; and (c) require you to pay any remaining shortfall immediately on demand. Because your funds are collected and held by the Payments Partner and settled to you directly, you authorise Variabl to instruct the Payments Partner to withhold or set off against your collections to satisfy amounts you owe Variabl. Variabl's right to recover from you, and to assist the Payments Partner in recovering amounts due, survives suspension or termination of your account.
Fees for International Accounts are as set out in the applicable Fee Schedule and may change with reasonable notice. Variabl or the Payments Partner may deduct fees, chargebacks, reversals, penalties and other amounts owed from your Balance or settlement proceeds. All amounts you pay are paid in full without set-off.
If applicable law requires you to withhold tax from any amount payable by you under these Sections, you will pay such additional amounts as are necessary to ensure that the recipient receives the amount it would have received had no withholding been required.
You must use International Accounts in compliance with the Foreign Exchange Management Act, 1999, RBI regulations and all other applicable law. You will not use the Services for money laundering, terrorism financing, round-tripping, sanctions evasion, dealings with sanctioned persons, personal remittances, Prohibited Business, or any purpose other than bona fide business or export receipts. You are responsible for the accuracy of Purpose Codes and for providing the invoices and trade documents needed to issue FIRA/eFIRC and to satisfy Authorised Dealer bank requirements. You are fully responsible for the acts of any authorised users on your account, and will cooperate with, and provide records for, any investigation, enforcement or recovery relating to your account.
You represent, warrant and undertake that: (a) all information you provide is accurate, complete and either owned by you or provided with authority; (b) each Transaction reflects a genuine underlying trade in goods or services and complies with applicable law; (c) you do not operate any Prohibited Business; and (d) you remain bound by these Sections even if your authorised signatories change, for as long as you use the Services.
In addition to Section 15, you agree to indemnify, defend and hold harmless Variabl, its Payments Partner and their affiliates, officers, directors and agents from all losses, claims, damages, costs, penalties and expenses (including reasonable legal fees) arising from or in connection with:
This indemnity is uncapped.
In addition to Section 14, Variabl is not liable for delays, failures, foreign-exchange movements, settlement issues or losses caused by the Payments Partner, banking partners, Regulators or other third parties, or by circumstances beyond its reasonable control. Notwithstanding any liability cap in these Terms, that cap does not limit your liability to Variabl or the Payments Partner for chargebacks, disputes, reversals, penalties or your indemnity obligations under Section 25.1, or for your fraud, wilful misconduct or breach of applicable law, all of which are payable in full.
You will not involve Variabl or the Payments Partner in any dispute, claim or litigation between you and your Buyers or counterparties concerning the underlying goods or services, including their quality, quantity, delivery or specification. Variabl has no responsibility for the sale, delivery, non-delivery or delay of any goods or services.
Processing of personal data for International Accounts is governed by our Privacy Policy, including its International Accounts provisions and the data-localisation requirements for Payments-Partner data. You are responsible for obtaining any consents needed for Variabl and the Payments Partner to collect and use your data and to disclose it to service providers, banking partners and Regulators, in India and other jurisdictions, for the Services and for AML, sanctions and regulatory purposes. Where you provide personal information relating to any other person (including any director, partner, authorised representative or beneficial owner of your business), you represent that you have obtained all consents necessary for that information to be collected, used, disclosed and transferred as described in these Terms and our Privacy Policy.
Variabl or the Payments Partner may restrict access to International Accounts from certain locations. Variabl does not guarantee uninterrupted or error-free availability and is not liable for errors, delays, disputes, refunds, chargebacks or reversals caused by banking institutions, payment service providers or other third parties, or by transmission over telecommunications networks or the internet.
Each party will keep confidential the other's non-public business, technical and customer information, use it only as permitted under these Terms, and disclose it only to personnel or contractors with a need to know who are bound by equivalent obligations. This does not apply to information that is public through no fault of the recipient, already lawfully known, independently developed, or required to be disclosed by law (with reasonable notice where permitted).
In addition to Section 16, Variabl or the Payments Partner may immediately suspend or terminate an International Account if you fail ongoing due diligence, no longer meet eligibility, operate a Prohibited Business, or the account is used for fraud, money laundering, terrorism financing, tax evasion or other crime, or is assessed as high-risk. On termination, you will be given a reasonable period (typically up to 30 days) to withdraw remaining funds to a bank account in your name; thereafter remaining funds (less amounts owed) may be converted to the base currency and remitted to your bank account on record. Both parties will cooperate with Regulator inquiries after termination, and clauses that by their nature should survive (including your indemnity, Variabl's recovery rights, and Variabl's obligation to assist the Payments Partner in recovery) will do so.
These Sections are governed by the laws of India, with Bengaluru courts and the arbitration provisions of Section 17 applying, save that specific Transaction legs handled by the Payments Partner or its offshore entities may be subject to that partner's own terms and governing law, which you accept for those legs. No person who is not a party has any right to enforce these Sections. You may not assign your rights; Variabl may assign or novate to an affiliate or successor.
For any grievances, complaints, or questions regarding these Terms or our Services (including International Accounts), please contact:
Grievance Officer - Name: Pranay Gupta - Address: No. 731, 7th Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034 - Email: grievance@variabl.in - Phone: +91 8884044446
We will acknowledge your grievance within 48 hours and endeavor to resolve it within 30 days of receipt.
By clicking "I Agree" or by accessing and using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
You further acknowledge that:
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